Zetben Terms and Conditions — Know the rules before using the platform.

1 General Terms & Conditions

Zetben is an international online gaming platform serving players in Bangladesh and across the globe. These Terms and Conditions ("Terms") constitute a legally binding agreement between Zetben and its users.

These Terms are available in both English and Bengali. In the event of any conflict, the English version shall prevail. Zetben reserves the right to amend these Terms at any time and will notify users of any changes via the platform.

By using this platform, you confirm that you are of legal age, that you are playing of your own free will for entertainment purposes, and that online gaming is not prohibited in your jurisdiction.

2 Account Registration & Eligibility

To create an account on Zetben, you must meet the following requirements:

• Must be at least 18 years years old.
• You must provide accurate and truthful information at registration — including your full name, date of birth, and address.
• Each person is allowed only One Account can open.
• Online gaming must be legally permitted in your country.
• Opening an account on behalf of someone else or using another person's details is not permitted.

After registration, Zetben may request identity documents, proof of address, or other documentation as part of its KYC (Know Your Customer) process. Withdrawals may be restricted until document verification is complete.

3 Bonus & Promotion Policy

Zetben regularly offers a range of bonuses and promotions — welcome bonuses, free spins, cashback, reload bonuses, and more. Specific terms apply to each offer.

• Wagering Requirements: A specified number of wagers must be placed before bonus funds can be withdrawn (typically 20x to 40x).
• Validity: Every bonus has an expiry date. Any unused bonus will be forfeited once it expires.
• Game Restrictions: Some games do not contribute to bonus wagering, or contribute at a reduced rate.
• Maximum Bet Limit: While a bonus is active, the maximum bet per wager is BDT 500.
• Each bonus offer is limited to one use per person, household, or IP address.

Zetben reserves the right to modify, suspend, or cancel any bonus offer at any time. In the event of any bonus-related dispute, the decision of Zetben management shall be final.

4 Deposits & Withdrawals

Zetben supports deposits and withdrawals via a range of mobile banking methods, including bKash, Nagad, and Rocket.

• Minimum Deposit: BDT 300.
• Minimum Withdrawal: BDT 500.
• Processing Time: Typically completed within 1–24 hours.
• Account verification (KYC) must be completed before any withdrawal can be processed.
• Withdrawals must be made through the same payment method used for the deposit.
• For suspicious transactions, Zetben may request additional verification or place the transaction on hold.

5 Gaming Rules

Each game on Zetben has its own rules, which you should review before starting. The general gaming terms are outlined below:

• Every game outcome is determined by a certified RNG (Random Number Generator), so no result is predetermined.
• If your internet connection drops during a game, your bet will not be cancelled — the result will be saved in the system.
• RTP (Return to Player) information for slots games is available in the info section of each game.
• In Live Dealer games, the dealer's decision is final. In the event of a technical error, Zetben may void the round and return the wager.
• For in-play Sports Betting, live odds will apply to all bets placed during the match.

If you encounter a technical issue during any game, please contact customer support immediately.

6 Prohibited Activities

The following activities are strictly prohibited on the Zetben platform and may result in permanent account closure:

• Multiple Accounts: Creating multiple accounts for the same individual.
• Bonus Abuse: Placing artificial bets to exploit the bonus system.
• Fraud: Using any software, bots, or hacking methods.
• Money Laundering: Using the platform for money laundering purposes.
• Using another person's account: Managing someone else's account other than your own.
• Chargeback Fraud: Filing a chargeback claim with your bank or payment provider after making a deposit.

7 Responsible Gaming

Zetben is deeply committed to responsible gaming. We want every player on our platform to enjoy gaming in a safe and healthy way.

• Bet Limit: Set your own daily, weekly, or monthly betting limits.
• Break: You can pause your account for anywhere between 24 hours and 6 months.
• Self-Exclusion: For a long-term or permanent break, please contact support.
• Reality Check: You will receive hourly reminders of how long you have been playing.

Gaming should never be treated as a source of income. If you feel gaming is getting out of control, contact our customer support immediately or Responsible Play Please read the page.

8 Privacy & Data Protection

Zetben handles your personal information with the utmost confidentiality. Our detailed policy on data collection, use, and storage Privacy Policy Available on the page.

• Your information is never sold or shared with third parties.
• Payment information is secured with 256-bit SSL encryption.
• Information may be disclosed to authorities when required by law.

9 Intellectual Property

All content on the Zetben platform — including logos, designs, software, game graphics, and text — is the intellectual property of Zetben or its licensors. Unauthorized use, copying, or distribution of any such content is strictly prohibited.

10 Limitation of Liability

Zetben is not liable for any direct or indirect financial losses arising from gaming. The platform provides its services on an "as is" basis.

• Zetben is not responsible for any losses caused by internet disconnection.
• Zetben bears limited liability for delays caused by third-party payment service issues.
• If a technical error causes an incorrect result to be displayed, the system record will be treated as final.

11 Account Closure & Termination

You may request to close your account at any time through customer support. You will be given the opportunity to withdraw your verified balance before the account is closed.

Zetben reserves the right to suspend or close an account without prior notice for any of the following reasons:

• Engaging in prohibited activities.
• Registering with false information.
• KYC verification failed.
• Account remaining inactive for an extended period (more than 12 months).

12 Changes to Terms & Contact

Zetben may update these Terms and Conditions at any time. Notice of any changes will be posted on the platform. Continued use of the platform after any update constitutes your acceptance of the revised terms.

If you have any questions or concerns about these Terms, please contact our customer support team. We are available 24/7 and ready to assist.